Service & Support

574-538-1350

For quickest service, please call the Janus shop during business hours. For after-hours service requests, please email us or leave a voicemail and we will respond within one business day.

Janus Service & Support

NEW PHONE HOURS: noon-5pm EST M-F

We will promptly reply to all pertinent voicemails and answer emails quickly!

To schedule an in-shop service appointment, call us:
574-538-1350

Janus Service Phone: 574-538-1350 (select service from the menu)
Janus Service Email: service@janusmotorcycles.com

For inquiries about merchandise and motorcycle shipping please email: orders@janusmotorcycles.com

For inquiries about in process motorcycle orders (unshipped) please email: customercare@janusmotorcycles.com


 

Warranty & Service Information

Our 250 series motorcycles are covered by a 4-year fender-to-fender unlimited miles warranty.

Our 450 series motorcycles are covered by a 2 year fender-to-fender unlimited miles warranty!

As a small business, we want all of our owners to be enjoying their Janus ride and ownership experience. We encourage our owners to perform their own routine warranty maintenance because we believe that understanding our machines makes us more confident riders.

As a direct-to-consumer brand, we empower our customers to maintain and service their own motorcycle, and work with service shops (mostly vintage-focused) across the country for more complex items.

 


 

Maintenance Videos

We release new maintenance videos regularly, and our library is growing by the week! Please browse and learn more about routine Janus maintenance:

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Have motorcycle know-how (or a long history of wrenching)?

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